Privacy Policy
Effective Date: 29.10.2024
Switchlite is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website http://www.switchlite.co.nz (referred to as the “Website”) or use our services. By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information from you when you interact with our Website, including but not limited to:
Name
Email address
Phone number
Mailing address
Payment information (for billing purposes)
This information is typically collected when you complete a form, make a purchase, request a quote, or communicate with us directly.
1.2 Non-Personal Information
We may also collect non-personal information that does not directly identify you. This includes:
Device information (e.g., IP address, browser type, operating system)
Cookies and similar technologies to track website usage
Website usage data, such as pages viewed, duration of visit, and navigation patterns
2. How We Use Your Information
2.1 Personal Information
We use the personal information we collect for the following purposes:
Responding to Inquiries: To respond to your inquiries and provide customer support.
Quoting and Fulfilling Requests: To process quotes, service requests, and fulfill our contractual obligations to you.
Communication: To send important updates and notifications about our services, including changes to this policy.
Marketing: To provide you with promotional and marketing materials, including offers and newsletters, in accordance with your preferences and applicable New Zealand laws.
Service Improvement: To enhance our Website, services, and customer experience.
Security and Fraud Prevention: To protect against unauthorized access and ensure the security of our Website and users.
2.2 Non-Personal Information
We may use non-personal information for analytical purposes, such as:
Analyzing trends and user behavior
Administering the Website and improving functionality
Aggregating and anonymizing data for statistical analysis
3. Disclosure of Your Information
We may share your personal information under the following circumstances:
Service Providers: We may share information with trusted third-party providers who assist us in operating our Website, conducting our business, or providing services to you, such as payment processors and email service providers. These parties are bound to keep your information confidential.
Legal Requirements: We may disclose your information to comply with New Zealand’s Privacy Act 2020 or other applicable laws, or in response to lawful requests by public authorities.
Business Transactions: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owner as part of the transaction.
With Your Consent: We may disclose your information with your explicit consent or as otherwise permitted or required by law.
4. Cookies and Similar Technologies
Our Website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files placed on your device that allow us to recognize your browser and collect information. You can modify your browser settings to reject cookies; however, this may limit certain features on our Website.
5. Third-Party Websites
Our Website may contain links to external websites or services not operated by us. This Privacy Policy does not apply to such websites. We recommend reviewing the privacy policies of these third-party sites before providing them with your personal information, as we are not responsible for their privacy practices.
6. Data Security
We are committed to protecting your personal information and use reasonable security measures to prevent unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
8. Your Rights
Under the New Zealand Privacy Act 2020, you have the following rights:
Access: You have the right to request a copy of the personal information we hold about you.
Correction: You may request corrections to any inaccurate or incomplete information we hold about you.
Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
To exercise these rights or if you have any questions or concerns about your privacy, please contact us at [Your Contact Email].
9. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child, we will take immediate steps to delete it.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically to stay informed about our privacy practices.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us